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Return Policy

Return procedure:

Important Details and Exclusions

Refund or exchange option If your product is new, then you may choose an exchange or a refund for the product returned.

Refund method Refunds are issued to the same form of payment used on your original transaction.

Non-refundable exclusions include select products such as those noted as non-refundable in the product description, pre-cut wire, all software, downloads or digital content, installation labor, and special order or made-to-order products (eg. vehicle alternators).

Products must be new and show no signs of use or installation or Treasure point  will refuse the return. In the event that you return a non-new item and do not accept the refusal of the return, we will charge a restocking fee. Examples of conditions that will lead to refused returns or a restocking fee include:

  • Any sign of use - including installation, scratches, or other signs of use such as physical marking, screw holes, or similar.

  • Tags, stickers and other manufacturer labels removed or tampered.

  • Missing parts or the original product packaging is damaged or tampered.

  • A different serial number than the one Treasure point shipped.

  • Physical damage from drops, liquid, mishandling or similar.

  • Product(s) returned that were damaged due to improper packaging.

  • Mounted or used subwoofer enclosures and speaker boxes.

  • Blown, punctured or fried speakers, subwoofers and amplifiers

How to return your product:

  • First visit treasure point website.

  • Go to contact page or send email

  • Write your product order number and reason for return (mind change reason will not be acceptable).